How to Activate Jio 5G on Any Phone (True 5G) – Complete Guide
If you are wondering how to activate Jio 5G on your mobile phone, you’re not alone. Millions of Indian users have moved to 5G-ready smartphones yet still face confusion when their phones continue to show 4G or don’t deliver expected internet speeds. Jio’s True 5G network uses an automatic provisioning system, and activation only happens after specific eligibility conditions are met.
Table of Contents
This complete tutorial explains everything you need — eligibility checks, step-by-step activation on Android and iPhone, SIM and eSIM guidance, network troubleshooting, unlimited 5G reality checks, and where to seek offline help if things don’t work as expected.
Related how to activate jio 5g
- Process to Convert Jio eSIM
- How to Get Jio eSIM
- Jio Store KYC Documents
- How to Find Jio Store
- Jio Store Working Hours Today
- Is Jio 5G Really Unlimited
- Jio Recharge Refund Policy
- Jio 5G Active Kaise Kare
- Jio AirFiber Price After Installation
- How to Apply for Jio Franchise
What Is Jio True 5G?
Jio True 5G is India’s first fully-standalone 5G network, operating independently from the 4G infrastructure. This allows it to offer significantly higher speeds, reduced latency, and better stability under heavy usage. Typical download speeds range between 300 Mbps and 1 Gbps when connected to the proper 5G tower.
- Ultra-fast streaming & downloads
- Low latency for online gaming
- Smoother video calling
- Fewer dropped connections in crowded areas
Requirements to Activate Jio 5G
1. Your Phone Must Support 5G
The device must support Indian 5G frequency bands n28 and n78. Almost all smartphones launched since late-2022 support these bands.
2. Active Jio SIM
All existing Jio SIM cards support 5G — replacement is generally unnecessary unless your SIM is damaged or extremely old. If you want to shift to eSIM for added convenience, check these guides:
3. Activate Jio 5G Recharge Plan
You must be on any prepaid or postpaid plan costing ₹239 or above. 5G access is included with qualifying plans without any additional charges.
If your recharge fails or is reversed incorrectly, refer here:
4. 5G Network Availability
Your location must fall inside an active Jio True 5G coverage zone. Coverage expands frequently but might still be pending in certain areas.
Find service centres near you:
How to Activate Jio 5G – Step-by-Step
Android Phones
- Open Settings → SIM & Network
- Set preferred network to 5G/4G/3G/2G
- Enable VoLTE
iPhones
- Open Settings → Mobile Data → Data Options → Voice & Data
- Select 5G On or 5G Auto
- Enable VoLTE
Once eligibility is confirmed, Jio sends a message reading:
“Welcome to Jio True 5G”
Activation typically completes between 2 to 24 hours. A phone restart completes provisioning.
Troubleshooting Jio 5G Issues
- Ensure latest system updates are installed
- Reset network settings
- Check phone supports both n28 and n78 bands
- Try outdoors or near windows if indoors reception is low
- Replace SIM at store if needed
Required documents:
Is Jio 5G Really Unlimited?
Yes. Jio currently provides unlimited data over True 5G connections. However, unlimited access works only while your device is connected to an active 5G tower. When the phone reverts to 4G, data usage follows your daily plan limits.
Full explanation:
Jio 5G Speed Issues Explained
- Indoor tower switching
- Temporary congestion
- Outdated phone firmware
- 5G-4G handover problems
Simple fixes include switching to manual 5G mode, restarting your phone, or moving to a stronger signal zone.
Alternative: Jio AirFiber
If reliable 5G reception is unavailable indoors, using fixed wireless internet can provide stable broadband speeds.
Jio AirFiber Price After Installation
Business Opportunity: Jio Franchise
If you want to operate a Jio retail outlet or service franchise:
How to Apply for Jio Franchise
Frequently Asked Questions
Is Jio 5G really free?
Yes, with qualifying recharges — no extra charges are needed.
Do I need to change my SIM card?
No, your existing Jio SIM already supports 5G.
How long does activation take?
Usually within 2 to 24 hours after receiving the activation SMS.
Which iPhones support Jio 5G?
iPhone 12 series and above after software updates.
Why have I not received the activation SMS?
Check eligibility conditions and confirm that your area has coverage or visit a nearby store.
Article updated for users of jiohi.com.
