How to Get Jio eSIM on Any Phone – The Best Step-by-Step Guide
If you are searching for how to get Jio eSIM in 2025, you’ve landed on the most practical guide available. As smartphones move away from physical SIM trays, more Indian users are switching to eSIM for convenience, security, and dual-SIM flexibility. However, the actual process still confuses many people because it involves MyJio verification, EID submission, SMS consent flows, and IVR calls.
This in-depth article explains every legal and official way to obtain a Jio eSIM — including eligibility rules, device compatibility checks, conversion through the MyJio app, SMS activation methods, store-based assistance, troubleshooting steps, and how eSIM connects to Jio 5G services.
Table of Contents
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What Is Jio eSIM?
Jio eSIM is a digital replacement for the traditional plastic SIM card. Instead of inserting a chip into your phone, your Jio mobile number is loaded electronically onto the phone’s internal eSIM module. Once activated, it behaves exactly the same as a physical SIM for calls, SMS, mobile data, and 5G connectivity.
Main Benefits of Using Jio eSIM
- No SIM trays or pin tools required
- Allows dual-SIM functionality without extra hardware
- Better security since the SIM cannot be removed physically
- Ideal for premium smartphones with limited SIM slots
- Smooth upgrades when shifting to 5G-only devices
Eligibility to Get Jio eSIM
Before starting the process of how to get Jio eSIM, make sure you satisfy these requirements:
- eSIM-supported smartphone – recent iPhone, Samsung, Pixel, Motorola and premium Android models.
- Active Jio number – prepaid or postpaid SIM must have an ongoing plan.
- Updated MyJio app – the official channel for processing eSIM requests.
- Valid registered email ID – needed for QR codes and verification messages.
- Good internet connectivity – Wi-Fi or mobile data for profile download.
Method 1 – How to Get Jio eSIM Using the MyJio App
This is the simplest and most recommended option for activating your Jio eSIM and knowing how to get Jio eSIM.
Step 1 – Search for eSIM inside MyJio
Open the MyJio app using your Jio number, tap the search bar, and type “eSIM”. Select the option labelled “Switch to eSIM”.
Step 2 – Verify Your Email
Confirm or add your email address. Enter the OTP received to continue.
Step 3 – Enter the Device EID
Copy your phone’s EID number from Settings → About Phone → EID. Paste it accurately into MyJio.
Step 4 – Mobile OTP Verification
Enter the OTP received on your Jio number.
Step 5 – Cooling Period & IVR Consent
A cooling period of approximately 2 hours applies. During this time, your physical SIM stays active. After that, you will get an automated IVR call where you must confirm consent.
Step 6 – Install eSIM Profile
Following consent approval, you receive profile download instructions or a QR code via email or device notification. Install the profile following on-screen prompts.
Method 2 – How to Get Jio eSIM via SMS Request
You can also obtain a Jio eSIM without the MyJio app using simple SMS commands.
Step 1 – Send GETESIM Message
SMS format:
GETESIM <EID> <IMEI> send to 199.
Step 2 – Receive 19-Digit eSIM Number
You will receive a virtual SIM number by SMS.
Step 3 – Send SIMCHG Message
SIMCHG <19-digit-number> to 199.
Step 4 – Consent SMS and IVR Call
Respond with confirmation SMS and IVR call consent to finalise activation.
Step 5 – Install QR Code Profile
Follow the QR code installation instructions sent to your registered email or shown on the phone screen.
Method 3 – How to Get Jio eSIM from Jio Store
If online steps feel complex or you face repeated failures, visit your nearest store for assisted activation.
Check locations:
Required documents:
Using Jio eSIM with 5G
Getting Jio eSIM does not affect 5G access. Once activated, eSIM behaves exactly the same as a physical SIM for 5G connectivity. You still must meet 5G requirements before knowing how to get Jio eSIM.
- 5G phone supporting n28 & n78 bands
- ₹239+ active recharge
- Jio True 5G coverage
Read more:
Troubleshooting Common Jio eSIM Problems
- Email not registered → Update details in MyJio.
- EID mismatch → Re-enter carefully.
- No IVR call → Wait full 24 hours or restart mobile network.
- No QR code received → Check spam email folder and device notifications.
- eSIM deleted accidentally → Visit Jio store for SIM recovery.
Charges for Getting Jio eSIM
There is currently no additional fee for switching to Jio eSIM. Your existing plan continues unchanged.
Do You Lose Service During Conversion?
No. The old SIM stays active during the cooling period and deactivates only when the eSIM starts working.
Frequently Asked Questions – How to Get Jio eSIM
Is Jio eSIM free?
Yes, there is no service charge for eSIM conversion.
Which phones support Jio eSIM?
Most flagship devices launched after 2022 including iPhone XS and above, Samsung Galaxy S series, Pixel phones and newer Motorola handsets.
Can I use dual SIM with Jio eSIM?
Yes. Most compatible phones allow one physical SIM plus one eSIM or dual eSIMs.
Can I revert to physical SIM after eSIM?
Yes. Visit a Jio store to issue a physical SIM replacement.
Is Jio eSIM necessary for 5G?
No. Both physical SIM and eSIM support 5G equally.
Updated for jiohi.com – Step-by-step guide on how to get Jio eSIM legally and safely.
