My Jio Store in Diamond City Mall, Nagerbazar, Kolkata, West Bengal – Address, Contact & Timings Unofficial

This page gives full details of the My Jio Store in Diamond City Mall, Nagerbazar, Kolkata, West Bengal – address, contact number, opening hours and the services available at this outlet. Also known locally as: My Jio Store Jio Store Reliance My Jio Store Jio Digital Store.

Status: Open now • Closes at 10:00 PM • Last updated: Sep 30, 2025

Quick rundown for the My Jio Store in Diamond City Mall, Nagerbazar, Kolkata, Diamond City Mall, Nagerbazar, Kolkata, West Bengal: how to get here, when we’re open, and what the counter can do for you.

Table of Contents

1. Location & Contact
2. Overview
3. ID Proof Requirements
4. Buy New Jio SIM
5. Port to Jio (MNP)
6. Jio eSIM Activation
7. JioFiber Availability & Booking
8. Plans & Recharge Help
9. Jio 5G Coverage and Plans
10. Directions & Transit
11. My Jio Store Locator
12. Parking & Accessibility
13. Payment Methods Accepted
14. Jio Customer Care & Support
15. JioCinema & JioTV Subscriptions
16. JioMart Services
17. International Roaming
18. Device Repair Services
19. Plan Changes and Upgrades
20. Timings
21. FAQs
22. Note

My Jio Store in Diamond City Mall, Nagerbazar, Kolkata, West Bengal – Location & Contact (Diamond City Mall, Nagerbazar, Kolkata)

Key details for visitors to this My Jio Store:

Overview of the My Jio Store in Diamond City Mall, Nagerbazar, Kolkata, West Bengal

• Desk support for JioFiber availability, booking, and installation.
• Device demos/accessories available — availability differs by store.
• Evenings/weekends can be busy; call ahead on holidays.
• UPI/cards are usual here; cash availability varies.
• On-desk: buy/replace SIMs, recharge/bill pay, and plan assistance.

ID Proof Requirements for Jio Services

Each service needs specific identification. Carry originals and a photocopy:

• New SIM Purchase: Aadhaar, passport, driving licence, or voter ID (original; copy may be asked).
• Porting to Jio (MNP): UPC from current provider, active SIM, and valid ID.
• eSIM Activation: Compatible device (e.g., iPhone 13+, Samsung S21+) and valid ID.
• JioFiber Installation: Address proof (electricity bill/rent agreement), ID, and signed agreement copy.
• Device Repair: Purchase receipt, warranty card, and ID.
• International Roaming: Passport and ID for activation.

Buy a New Jio SIM at this My Jio Store

Bring a valid ID for e-KYC; keep your phone ready for OTP — plans are explained on the spot.

• Documents: Aadhaar/Passport/Driving Licence (photo if asked).
• Activation: e-KYC + first recharge; alternate number may be used for OTP.
• SIM replacement supported with ID verification.
• For 5G, verify device compatibility first.

Port to Jio (MNP) at this Store — Steps

MNP supported: ensure the old SIM stays active during the move.

1. SMS “PORT <your-number>” to 1900 and note the UPC.
2. Visit with UPC, your active SIM, and valid ID.
3. Complete e-KYC, choose a plan, submit the port request.
4. Porting completes in 2–4 working days; watch for SMS updates.

Jio eSIM Activation at this Store

eSIM setup happens with a QR scan; you’ll need your device and ID for e-KYC.

• iPhone: Settings → Cellular → Add Mobile Plan.
• Android: Settings → Network & Internet → Mobile network → Add eSIM.
• Restart after activation for best results.

JioFiber availability & booking

They’ll confirm feasibility at your address and handle plan/slot booking.

• Share precise address and a nearby landmark.
• Pick speed/plan; confirm router/wiring where relevant.
• If not available yet, ask for alternatives/rollout window.
• Installs typically happen in 2–3 working days post booking.

Existing users can pay bills or get basic troubleshooting at the counter.

Plans & recharge help

Plans, recharges, and billing fixes — handled at the desk.

• Prepaid: ₹199–₹2,999 with data/talktime/OTT perks.
• Postpaid: flexible add-ons including international roaming.
• Recharge: instant via UPI/card/cash with plan details shown.
• Plan changes: switch instantly; no extra charges.

Jio 5G Coverage and Plans

Most urban pockets in Diamond City Mall, Nagerbazar, Kolkata are 5G-ready — ask staff to confirm your lane.

• 5G Coverage: Most urban areas in Diamond City Mall, Nagerbazar, Kolkata; rural coverage varies. Check jio.com/5g-coverage.
• Device Compatibility: iPhone 13+/Galaxy S21+ and similar support 5G. Staff can verify yours.
• Plans: From ₹499/month (100GB) to ₹1,499/month (unlimited + benefits).
• Activation: Staff help enable 5G and check plan/device settings.
• Speed Test: Post-activation tests available on site (typical 100 Mbps–1 Gbps).

Directions & Transit

Getting here is simple — use the map link for the best route.

• By Metro: Nearest station: Dum Dum
• By Bus: Routes Kolkata City bus services stop nearby.
• By Car: Street parking usually available; ask for the easiest spot.
• Walking: From Diamond City Mall, Jessore Road, Nagerbazar, expect ~5–10 minutes.

Find the Nearest My Jio Store (My Jio Store Locator)

Use the official Jio site or Google Maps to locate the nearest My Jio Store / My Jio Store, including Jio SIM store and Jio Digital Store.

• Google Maps: Search “My Jio Store near me”, “nearest My Jio Store”, or “Jio SIM store”.
• Jio website: Visit jio.com and use the Store Locator to find authorised outlets.
• Phone help: Call the Jio Helpline Number 1800-889-9999 for assistance.

Parking & Accessibility

Parking differs by block — staff can point you to the easiest option.

• Customer parking at many locations (varies by lane).
• Wheelchair access at most sites; confirm before visiting.
• Priority support available for elderly/disabled visitors.

Payment Methods Accepted

Pay via UPI, card, or cash; RBI rules may require ID for cards.

• UPI: PhonePe, GPay, Paytm, Amazon Pay, others.
• Cards: Credit/Debit (Visa/Mastercard/Rupay).
• Cash: Often available; no minimum.
• JioMoney: Accepted at some counters.
• Online: Jio app/site for JioFiber/postpaid bills.

Jio Customer Care & Support at This Store

Drop by or ring us — many queries finish at the desk.

• In-store: Get direct help from Jio Customer Care for billing, plan changes, and service issues.
• Phone: Call this My Jio Store at 8071889542 (10 AM–10 PM).
• Jio Helpline Number: For national support, call 1800-889-9999.
• Email: customercare@jio.com
• Escalation: Ask staff to escalate to regional support if needed.
• Live chat: Jio app (24/7).

JioCinema & JioTV Subscriptions

Subscriptions can be activated here; demos available on request.

• JioCinema: ₹99/month; films, sports, shows.
• JioTV: Live channels; typical ₹499/year.
• Demo & Payment: Demo available; pay via UPI/card/cash.

JioMart Services

They’ll assist with ordering on app/site and tracking delivery.

• Ordering: Staff can place orders via app/site.
• Delivery: Free above ₹499; 2–4 hours typical.
• Payment: UPI/card or COD.
• Support: Help with search and order tracking.

International Roaming

Choose a roaming plan; activation happens on the spot.

• Activation: Pick a pack; instant enablement.
• Rates: Vary by country — check before travel.
• Top-up: Add balance via UPI/card/cash.
• Help: If roaming breaks abroad, call the store.

Device Repair Services

Simple repairs in-store; advanced ones via official centers.

• Screen/Battery: Arranged via authorised centres.
• Software: Updates and basic troubleshooting.
• Warranty: Bring receipt + ID; they’ll process it.
• Out-of-warranty: Get an estimate before repair.

Plan Changes and Upgrades

Change plans on the spot; staff will guide you.

• Upgrade: Move to higher data plans instantly.
• Downgrade: Reduce plan size, billing explained.
• Compare: Side-by-side plan guidance at the desk.
• Postpaid tweaks: Limits/roaming add-ons supported.
• Prepaid → Postpaid: Switch handled in-store.

Timings

Hours can shift on holidays — a quick call helps.

FAQs about this My Jio Store

Which is the nearest My Jio Store to me in Diamond City Mall, Nagerbazar, Kolkata?
Use the Google Maps link above for the closest route to this My Jio Store. For other nearby stores, search “My Jio Store near me” in Maps.

Can I get a new Jio SIM here?
Yes — bring a valid ID for verification.

Can I port to Jio at this store?
Yes, MNP is available. Carry your active SIM, UPC, and valid ID.

Does this store handle JioFiber?
Yes — installation requests and plan details are supported.

Do you support eSIM?
Most official outlets do. Bring your phone and a valid ID.

How do I get directions?
Use the Google Maps link above or search for the store name in Diamond City Mall, Nagerbazar, Kolkata.

How do I contact this My Jio Store?
You can call the store directly at 8071889542. For general enquiries, the main Jio Helpline Number is 1800-889-9999.

Is this an official Jio Customer Care centre?
This outlet provides in-person Jio Customer Care for services including billing, plan changes, new connections, and basic technical support. Official status may depend on the store type shown above.

What ID proof is required for a new SIM?
Aadhaar, passport, driving licence, or voter ID (originals).

How to recharge a Jio number at this store?
Share your number and amount; pay via UPI/card/cash — it’s instant.

What Jio 5G plans are available?
Typical range: ₹499–₹1,499/month depending on data and perks.

How to activate 5G on my device?
After getting a 5G SIM, enable 5G in Settings. Staff will guide.

Does this store handle device repairs?
Basic repairs/diagnostics, with complex cases routed as needed.

How to pay JioFiber bill at this store?
UPI/card/cash accepted; a payment receipt is provided.

What to do if Jio network is not working?
Check signal, reboot device; if unresolved, visit for help.

How to subscribe to JioCinema?
Pick a plan (monthly/annual); staff can activate it for you.

How to order JioMart groceries?
Use the app/site; staff can assist with placement and tracking.

How to activate international roaming?
Choose a pack in-store; activation is immediate with passport.

Can I change my Jio plan at this store?
Yes — plan switches are done at the desk.

What payment methods are accepted?
UPI, cards, cash; some counters support JioMoney.

Note

This page is for information only and is not an official Jio corporate page. All details are subject to change. For official information, visit jio.com or contact the Jio Helpline Number at 1800-889-9999.